St. Paul's L'Amoreaux Centre is committed to providing services to each of our clients in a manner which is respectful, dignified and accessible and is compliant with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). In order to be compliant, St. Paul's L'Amoreaux Centre will ensure that

• Trained and knowledgeable staff and volunteers provide information and services to people with disabilities
• Service is timely, courteous, fair, efficient and offered with respect for needs, privacy and convenience for people with disabilities
• Information regarding planned and unplanned disruptions in services usually used by persons with disabilities is posted both on the premises and on our website, as well as provided verbally by staff
• Information and documents are available upon request in multiple formats and methods of communication to accommodate the diverse needs and preferences of persons with disabilities

In order to do this, St. Paul's L'Amoreaux Centre has provided training to all staff, developed new policies (such as policies around service animals and assistive devices) and procedures, updated existing policies and has established clear and consistent accessibility feedback procedures.

If you have any questions about our policies or procedures, or would like to provide feedback on accessibility at St. Paul's, you can provide it in the following ways:

1. By Mail:
   
   Attention: AODA
   St. Paul's L'Amoreaux Centre
   3333 Finch Avenue East
   Scarborough, ON, M1W 2R9
   
   
2. By email: accessibility@splc.ca
   
   
3. By Phone: 416 493-3333
   
   
4. By an online feedback form

To view current service disruptions please see below.

 

Service Disruptions At St. Paul's L'Amoreaux Centre

St. Paul's L'Amoreaux Centre is committed to ensuring our clients and anyone who visits our Centre are aware of any service disruptions which may present challenges to accessibility. Clients will be informed about all known disruptions by information posted on our website, as well as verbal and written notifications upon arriving at St. Paul's.

Current Service Disruptions:

• Thursday, August 23, 2012 - St. Paul's L'Amoreaux Centre will have no power between 9 am and 3 pm as our Solar Panels are being connected. Because of the power shutdown there will be no working lights, elevators or equipment which requires electricity (this includes computers). Our Recreation Programs will be cancelled, but Meals on Wheels and Transportation will remain as normal. Our Terrace Restaurant will also be open. To ensure the safety and comfort of our residents we will have staff posted on each floor while there is no power, answering questions and responding to emergencies. If you have any questions about this important event, please phone 416 493-3333.

Who do we help?

Before St. Paul’s, I stayed at home 7 days a week. Now I don’t need to stay at home everyday. I feel like this is my home. Here I have a lot of friends and it feels like home.

-Peter, Day Program Client

I’m very happy I have friends here. It feels like family. When you come inside and you see someone you know, you sit down and talk to them or go for a walk.

-Sabina, Resident

I feel so grateful I can come here, otherwise, I have no one to talk to. It’s very convenient. I’ve been coming here for 6 years.

-Wai Fong, Recreation Client

I heard about St. Paul’s cancer support group the Princess Margaret Hospital in 2007. When I come here I’m not depressed and I temporarily forget my problems. The group has been very encouraging and I feel that I’m not alone.

-Sandy, Support Group Member