Case management provides individuals, caregivers with immediate and on-going support when they are faced with situations that require assistance.

Services include:

• client intake and referrals;
• personal assesment to identify needs, concerns or risks, care coordination;
• Referrals to community resources or programs, one on one counseling or telephone support counseling;
• assistance in enhancing decision making and effective coping strategies;
• assistance with daily living and interpersonal skills;
• client advocacy;
• crisis intervention.

Support groups are offered regularly to provide professional and peer support. Participants learn about social, health & community resources, and coping skills that are relevant to their needs. Various groups are available: cancer, spiritual, resident, immigrants, and caregiver support.