Senior Persons Living Connected
-A A +A
Print Friendly, PDF & Email

Our Privacy Principles

Our privacy policies for the collection, use, disclosure and retention of personal health information are based on 10 internationally recognized “privacy principles” of fair information practice.

  1. Accountability
    St. Paul's L'Amoreaux Centre is responsible for personal health information under its control and has designated an individual, the Chief Privacy Officer, who is accountable for St. Paul's compliance with these privacy principles.
  2. Identifying Purposes
    St. Paul's L'Amoreaux Centre, at or before the time information is collected, shall identify the purposes for which the personal health information is collected. The primary purposes are to monitor, evaluate and provide care and treatment for the patient/resident/client, the administration of the health care system, to collect statistics, and to comply with legal and regulatory requirements.
  3. Consent
    The knowledge and consent of the individual are required for the collection, use or disclosure of personal health information, unless the Act[1]allows St. Paul's L'Amoreaux Centre to do so without consent.
  4. Limiting Collection
    The collection of personal health information shall be limited to that which is necessary for the purposes identified by St. Paul's L'Amoreaux Centre. Information shall be collected by fair and lawful means.
  5. Limiting Use, Disclosure and Retention
    Personal health information shall not be used or disclosed for purposes other than those for which it was collected, except with the consent of the individual or as required by law. Personal health information shall be retained only as long as necessary for the fulfillment of those purposes.
  6. Accuracy
    Personal health information shall be as accurate, complete and up-to-date as is necessary for the purposes for which it is to be used.
  7. Safeguards
    Personal health information shall be protected by security safeguards appropriate to the sensitivity of the information. St. Paul's L'Amoreaux Centre shall follow reasonable information practices to protect personal health information against theft, loss and unauthorized access, copying, modification, use, disclosure and disposal.
  8. Openness
    St. Paul's L'Amoreaux Centre shall make readily available to individuals specific information about its policies and practices relating to the management of personal health information.
  9. Individual Access
    Upon request, an individual shall be informed of the existence, use and disclosure of his or her personal health information and shall be given access to that information. An individual shall be able to challenge the accuracy and completeness of the information and have it amended as appropriate.
  10. Challenging Compliance
    Any questions or concerns about St. Paul's privacy policies or practices should be directed to St. Paul's Chief Privacy Officer at 416-493-3333 ext. 270 or by email to, or to the Information and Privacy Commissioner/Ontario at 416-326-3333 or 1-800-387-0073 or by email to

[1] Personal Health Information Protection Act, 2004